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Pre-sales call preparation, handled.

The prep is done by the time you open the tab.

Sellers walk into most calls underprepared because the prep is work nobody has time to do. Runlight turns every recorded conversation into a living brief on every stakeholder, updated after the call ends and ready before the next one begins. Discovery, demo, follow-up, close call, expansion, renewal. Different shape of conversation, same system doing the prep for you.

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I.
Why sales call prep fails

The best reps still walk in cold.

Every sales playbook tells you to prep. Read the last call's notes. Check the CRM. Scan the account's recent activity. Reread the emails. Understand the stakeholders. All of it is correct advice, and all of it assumes a world where you have one call a day and twenty minutes to prepare.

In the world that actually exists, you have five calls back to back, four of them with people you've met before but can't remember what was said, and the prep tab gets closed at 9:58 for the 10:00 start. The result is the same conversation every call: the prospect reminds you what was discussed, you pretend you remembered, and no one is impressed.

Pre-sales call preparation fails because the work is scoped as a human activity instead of a system output. The answer is not better discipline. The answer is a system that does the prep already.

II.
The Runlight approach

Prep becomes an artifact, not a task.

Runlight watches every recorded meeting, synthesizes what happened, and rewrites a brief on every stakeholder you spoke with. The next time you have a call with any of them, the brief is already waiting.

What was said
Every commitment, every objection.

Runlight extracts commitments made, objections raised, next steps agreed, and competitor mentions from every transcript. They show up on the contact's page, not buried in a transcript archive.

Who said it
Stakeholder memory across the account.

Brief every person on the deal: the champion, the skeptic, the budget holder. When a new stakeholder joins, the account-level context travels with them.

What to do next
Action items that don't go cold.

Action items tied to the contact and the account, not just the call. They stay surfaced until they're done or superseded, so follow-ups land where they should.

III.
How it works

From calendar to call-ready brief in four steps.

No manual toggles, no sidecar app to remember. Connect the calendar once and the system runs itself.

  1. 01.
    Connect your calendar.

    Read-only Google Calendar access. Runlight sees your meetings, joins the ones with a video link, and skips anything titled [private] or [no bot].

  2. 02.
    Join and transcribe.

    A recording bot joins Google Meet, Zoom, and Teams calls. It announces itself, records the conversation, and produces a clean transcript.

  3. 03.
    Extract and synthesize.

    An LLM pulls out the fields your org defines: deal stage, objection, commitment, competitor, stakeholder role. All tied to the contact and the account.

  4. 04.
    Rewrite the briefing.

    Every stakeholder on the call gets their page rewritten with the new context. Before the next conversation, the brief is waiting.

IV.
Prep by call type

What the brief shows before each call.

The same contact page reads differently depending on the call you're walking into. That's because the brief adapts to what you've done with this person before.

Call type
What Runlight surfaces
First discovery with a new prospect
Account-level context from colleagues you've already met
Follow-up after a discovery
Open questions, promised materials, unresolved objections
Demo or technical deep-dive
Specific pain points surfaced in discovery, by stakeholder
Multi-stakeholder pricing call
Each attendee's prior asks, concerns, and stated priorities
Close call after procurement silence
Last commitments made, last objection raised, last promised date
Expansion or renewal with an existing customer
Success metrics discussed, product feedback, CS issues surfaced
V.
Questions people ask

Before you sign in.

  • Manual prep takes ten to twenty minutes per call and falls apart when you have five calls back-to-back. Runlight keeps a briefing on every contact that updates itself after every recorded meeting, so prep is done by the time you open the tab. The only manual step is clicking the briefing two minutes before the call.

  • A summary of every prior conversation with that person, action items and commitments from both sides, the extraction fields your org defines (deal stage, objections raised, champion status, competitor mentions), and the specific lines from the transcript that matter. Everything is updated after each recorded call.

  • Yes. Runlight ties briefings to calendar attendees, so when a new stakeholder is added to the deal, you can see what's known about the people they work with and what's been discussed across the account, even if you haven't met the new person yet.

  • Yes. The briefing is call-shape agnostic. What it shows before a discovery is different from what it shows before a follow-up, because the underlying intelligence is different. For the first call with a brand-new contact, the briefing is empty (there's no history yet). From the second conversation onward, the briefing compounds.

  • If your org's extraction schema includes objections or competitor fields (it does by default for sales-shaped custom schemas), Runlight pulls them from every transcript and surfaces them on the contact page. When you walk into the follow-up call, you see which objections were raised, by whom, and when they were resolved.

  • Then we don't record. Runlight respects regional consent requirements and the bot announces itself on joining the call. If recording is declined, the briefing on that contact stops updating until a future recorded meeting happens.

Walk into every sales call already briefed.

Book a call. We'll show you how Runlight rebuilds the brief on every stakeholder after each meeting.

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